TERMS & POLICIES

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PLEASE MAKE SURE YOU HAVE READ AND AGREED TO THE TERMS AND CONDITIONS OF SALE LISTED BELOW BEFORE YOU MAKE ANY PURCHASE:

We have been in business for over 10 years and have shipped thousands of envelopes and parcels to many countries worldwide including USA, Australia, Canada, Europe,UK, Latin America, Africa, Asia and and can ship products to virtually any country in the world. We can safely ship the retail items to virtually any country and wholesale parcels to many countries worldwide. The items are packed carefully and shipped discreetly using international air mail or express mail EMS.

Over 95% of our shipements reach their destinations safely and clears customs in the country of their destination without any problems or additional expense to the buyer. We use our experience and do our best to prevent any problems and protect our customers interest.

The buyer is responsible for all customs, tariffs, and taxes, or presciptions if applicable to the buyer's country of domicile.

We never had any customs related problems with both retail and wholesale shipments to UK, Australia or Thailand. Only twice (out of thousand shipments sent) there was an issue with customs in the USA, Several other countries (Italy, France, Canada, New Zealand) occassionally enforce their restrictive medicine import policies and sometimes return or rarely seize our (particularly larger size) shipments. We DO NOT recommend sending large consignments to Italy, Germany, New Zealand, British Columbia province in Canada and even small parcels to Sweden or Norway..

If the shipments happens to be returned by the customs we can re-send it in smaller consignments (customer pays for the postage) to the same or another address of customers choice. If however your order should happen to be seized by your government authorities then the responsibility to recover it or have it send back to the sender or the potential loss would be all yours.

For returning customers we NOW offer a Comprehensive Delivery Guarantee!

For further inquiries please e-mail doctorpuck@hotmail.com

 

Thank you for shopping!
Index Price List How To Order Shipping Terms Delivery Guarantee